Serpent Skin Camo Return Policy

Returns & Exchanges Serpent Skin Camo LLC accepts returns or exchanges due to sizing, manufacturing defect or shipping damage and must be within 45 days of purchase date. Please include a copy of your original packing slip for all returns and exchanges. Also include your shipping address, phone number and email address.

Sizing Returns/Exchanges

• Must have original hang tag still attached to the product.
• Email us at customerservice@serpentskincamo.com and include instructions specifying the size you would like to exchange for.
• If we do not have the size you need to exchange for in stock you will receive a refund for the purchase price of the item through PayPal.
• There will be shipping charges for all exchanges which will be handled through PayPal.

Manufacturers Defect or Product Shipping Damage Returns/Exchanges

• Email a description of the defect or damage with a close-up picture if possible to: customerservice@serpentskincamo.com with the subject line “Product Returns”.
• We will review the information and instruct you further.
• If it is determined that the defect or damage is due to manufacturing or shipping, you will need to return the damaged item and then you will receive a replacement shipped to you at no cost with a standard refund on the return shipping through PayPal

Other Returns/Exchanges

• For all other return or exchange questions please contact us at: customerservice@serpentskincamo.com.

 

All returns must be mailed to:

ATTN: Returns Department
Serpent Skin Camo LLC
25 West Adams Ranch Road
P.O. Box 11
Leadore, ID 8346

We appreciate your business and apologize for any inconvenience this may cause.

Thank you,

Serpent Skin Camo Customer Service